Meta Privacy Policy (Meta App Review)
At Siyag Infotech, we are committed to protecting the privacy of our clients and their end-users. This Privacy Policy explains how our WhatsApp CRM collects, uses, and discloses information.
1. Information We Collect
To provide our CRM services, we may collect the following data:
- Account Information: Name, email address, phone number, and business details when you sign up.
- Meta API Data: WhatsApp Business Account ID, phone number IDs, and access tokens provided by you to integrate the official Meta APIs.
- Message & Contact Logs: Customer phone numbers and message histories processed through the CRM to allow tracking and analytics.
2. How We Use the Information
We use the collected data solely to:
- Operate, maintain, and provide the features of the WhatsApp CRM.
- Help businesses manage their customer interactions effectively.
- Provide technical support and troubleshoot application errors.Comply with official WhatsApp API guidelines.
3. Data Protection & Sharing
- No Selling of Data: Siyag Infotech does not sell, rent, or trade your business or customer data to any third parties.
- Data Security: We implement industry-standard security measures (encryption, secure servers) to protect your information from unauthorized access.
- Third-Party Services: Data is shared securely with Meta/WhatsApp to facilitate message delivery as per your actions on the CRM.
4. User Rights and Data Deletion
Our clients can request the modification or deletion of their business account data at any time by contacting our support team. Once an account is terminated, all associated data is permanently deleted from our active databases within a standard timeframe.
5. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
- Company Name: Siyag InfoTech
- Email : siyaginfotech@gmail.com
- Website: www.siyaginfotech.co.in