Terms and Conditions (T&C)
Welcome to Siyag Infotech. By using our WhatsApp CRM application/services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using the WhatsApp CRM platform provided by Siyag Infotech, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. Description of Service
Siyag Infotech provides a WhatsApp Customer Relationship Management (CRM) tool designed to help businesses manage client communications, broadcast messages, and improve business operations using official Meta WhatsApp APIs.
3. Compliance with WhatsApp & Meta Policies
- You strictly agree to follow Meta's WhatsApp Business Policy and Commerce Policy.
- Siyag Infotech is not responsible if your WhatsApp Business Account (WABA) or phone number gets banned by Meta due to spamming, sending unsolicited marketing messages, or violating Meta’s terms.
- You are responsible for obtaining explicit opt-in consent from your customers before sending them any messages.
4. Account Responsibilities
- You are responsible for maintaining the confidentiality of your CRM login credentials.
- You agree to provide accurate, current, and complete information during registration.
- Any unauthorized use of your account must be reported to Siyag Infotech immediately.
5. Prohibited Use
You agree not to use the CRM for:
- Sending spam, fraudulent messages, or adult content.
- Harassing, abusing, or harming another person or business.
- Any illegal activities that violate local or international laws.
6. Limitation of Liability
Siyag Infotech shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the CRM, including but not limited to loss of business profits, data corruption, or Meta account suspension.
7. Changes to Terms
Siyag Infotech reserves the right to modify these terms at any time. Continued use of the service after modifications implies acceptance of the updated terms.